Love In Process

By using the website, making an enquiry, booking a session or program, or entering into an agreement with Love in Process, you agree to these Terms together with any specific information or terms provided for the relevant service or program.

Love in Process offers therapeutic, personal development, relational, psychedelic-support and educational services, including individual and relational sessions, IFS-informed and body-oriented work, psychedelic preparation and integration, microdosing support, psilocybin ceremonies and retreats, workshops, trainings and educational programs.

The nature, scope, duration, conditions and requirements of each service or program will be communicated before participation.

The services are based on Alejandra Rodriguez’s professional training and experience. Alejandra has completed IFS Level 3 training and is currently completing Core Energetics training, which she expects to complete in June 2027.

Unless expressly stated otherwise, participation in a service does not mean that Alejandra Rodriguez is acting as a licensed psychologist, medical professional or psychotherapist, and the services do not replace medical, psychiatric or other healthcare treatment.

If you do not agree with these Terms, please do not use the website, book a service or participate in a program.

3. Discovery Calls, Bookings and Agreements

Some services require a discovery call, intake or suitability assessment before a booking can be confirmed.

A discovery call does not automatically create an ongoing therapeutic relationship, confirm eligibility for a particular service, or guarantee acceptance into a program.

A booking becomes confirmed when Love in Process has accepted and confirmed the booking. Any applicable payment or deposit deadline will be communicated at the time of booking.

Love in Process may decline or postpone participation based on information available at the time.

Participants are responsible for providing complete and accurate information relevant to the service and for informing Love in Process of any material changes in their circumstances.

For online sessions, participants are responsible for having a private and reasonably suitable space, a stable internet connection and an appropriate device, and for taking reasonable steps to avoid interruptions.

Bookings are personal and may not be transferred to another person unless expressly agreed.

4. Fees, Payments and Taxes

Fees, payment schedules and any additional material or participation costs will be communicated before the relevant agreement is entered into.

Payment must be made in accordance with the applicable booking or invoice.

Retreats, trainings and other limited-place programs may require a deposit, instalments, a balance payment or full payment by a specified deadline.

Where a deposit is required, the amount and payment deadline will be communicated before booking. The treatment of the deposit in the event of cancellation will be governed by the applicable program-specific cancellation terms and any mandatory statutory rights.

Prices will be stated as required by applicable law. VAT will be indicated where applicable. Any additional costs known in advance will be communicated before the agreement is entered into.

Invoices must be paid by the stated due date. In the event of late payment, Love in Process may suspend or postpone the relevant service to the extent permitted by law.

Specific service or program terms may contain additional payment conditions and form part of the agreement.

Nothing in these Terms limits mandatory statutory rights.nal data or sensitive personal data. I do not use sensitive information to create advertising profiles.

5. Cancellation, Rescheduling, Refunds and Right of Withdrawal

5.1 General cancellation

Cancellation and refund conditions may differ depending on the service or program and will be communicated before booking.

Participants are asked to contact Love in Process as soon as possible if they need to cancel or reschedule.

Where permitted by law and the applicable service terms, a cancellation or late cancellation fee may apply, taking into account the nature and timing of the booking and commitments made in relation to the service.

5.2 Individual sessions

The applicable cancellation period will be communicated when booking.

Unless otherwise agreed, individual sessions require at least 48 hours’ notice for cancellation or rescheduling.

Late cancellations and no-shows may be charged at the agreed session fee, subject to applicable law and exceptional circumstances.

If Love in Process cancels a session, the session will normally be rescheduled or the relevant payment refunded.

5.3 Retreats and immersive programs

Retreats and immersive programs may have specific cancellation terms, deposits, payment schedules, payment deadlines and refund conditions.

These terms will be provided before booking and form part of the agreement.

Refunds will be handled in accordance with the applicable program terms and mandatory statutory rights.

Where appropriate, Love in Process may offer a transfer, rescheduling option or future credit at its discretion.

5.4 Training and educational programs

Training and educational programs may have specific registration, cancellation and payment terms.

Unless otherwise stated in the specific program terms, payments may be non-refundable once registration has been confirmed, subject always to mandatory statutory rights.

Where appropriate, Love in Process may offer a transfer to another participant, rescheduling or participation in a future program at its discretion.

Registration is personal and may not be transferred without prior agreement.

5.5 Statutory right of withdrawal

Where applicable under Dutch or European consumer law, consumers may have a statutory right of withdrawal for agreements concluded at a distance.

Where a right of withdrawal applies, the relevant information about the withdrawal period, how to exercise it and any applicable exceptions will be provided before the agreement is concluded.

Where a participant expressly requests that a service begins during an applicable withdrawal period, additional legal requirements may apply.

Nothing in these Terms limits any mandatory statutory right of withdrawal or any other consumer protection right.

5.6 Cancellation or postponement by Love in Process

Love in Process may need to cancel, postpone or change a service or program due to circumstances including insufficient participation, illness or incapacity, venue or logistical issues, safety concerns, legal or regulatory requirements, or circumstances beyond reasonable control.

Participants will be informed as soon as reasonably possible.

Where a service or program is cancelled and has not been provided, any refund or other remedy will be handled in accordance with the applicable agreement and mandatory statutory rights.

5.7 No waiver of statutory rights

Nothing in these Terms is intended to exclude or restrict rights that cannot legally be excluded or restricted. personal data according to their own privacy policies and contractual obligations.

6. Confidentiality and Privacy

6.1 Confidentiality

The services may involve personal, sensitive or private information. Love in Process will treat such information confidentially and will not disclose it without permission except where disclosure is necessary or permitted by law, including in circumstances involving safety, emergencies, legal obligations or the protection of legal rights.

Where other facilitators or professionals are involved, information will only be shared where reasonably necessary and in accordance with applicable data protection requirements.

Participants in group programs are expected to respect the privacy and confidentiality of other participants. Love in Process cannot guarantee the conduct of other participants.

6.2 Personal data

Love in Process processes personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

Depending on the service, this may include information relating to wellbeing, health, previous experiences, medication, substance use or suitability and safety.

Only information reasonably necessary for the relevant service will be requested and processed.

Further information about the collection, use, storage, sharing and retention of personal data, as well as participants’ rights, is provided in the Love in Process Privacy Policy.

7. Communication and Emergencies

7.1 Communication

Communication between sessions is generally limited to practical matters relating to bookings and services.

Email, contact forms and other communication channels are not continuously monitored and do not constitute ongoing therapeutic or crisis support.

Love in Process does not provide an on-call service unless expressly agreed.

7.2 Emergencies

Love in Process services are not emergency or crisis services.

Participants experiencing an urgent medical or psychological emergency should contact the appropriate local emergency or healthcare services.

7.3 Emergency contacts

For retreats, psychedelic services or other programs, Love in Process may request an emergency contact.

Where reasonably necessary for safety, an emergency contact or emergency service may be contacted, subject to applicable law.

Participants are responsible for providing accurate and current emergency contact information.

7.4 Support outside the scope of Love in Process

Where a participant’s needs fall outside the scope of the services provided, Love in Process may recommend seeking support from an appropriately qualified healthcare or mental health professional.

8. Psychedelic and Microdosing Services

8.1 Nature of the services

Psychedelic-related services may include preparation, integration, microdosing support and psilocybin ceremonies or retreats.

These services are intended to provide reflective, educational and/or integration support. They do not constitute medical or psychiatric care and do not guarantee any particular outcome.

The scope and nature of the relevant service will be explained before participation.

8.2 Psilocybin and responsibility for obtaining substances

Love in Process does not sell, supply, provide or distribute psilocybin or psilocybin-containing truffles to participants.

Where a service involves participants using psilocybin truffles, participants are responsible for obtaining any such truffles themselves and for complying with all applicable laws and regulations relating to their acquisition, possession and use.

Love in Process does not act as a supplier, retailer or distributor of psilocybin truffles.

Participation in preparation, integration or other psychedelic-support services does not by itself mean that a participant is accepted for a ceremony or retreat.

8.3 Suitability and information

Love in Process may ask participants about physical and psychological wellbeing, medications and supplements, previous psychedelic experiences, substance use, pregnancy or breastfeeding, allergies and other information relevant to suitability and safety.

Participants are responsible for providing complete and accurate information and for informing Love in Process of relevant changes.

Participants should seek appropriate medical advice regarding their own health and medication.

Alejandra Rodriguez does not diagnose medical conditions or determine whether a particular medication is medically compatible with psychedelic substances.

8.4 Microdosing support

Microdosing support focuses on preparation, intention, awareness, therapeutic exploration, reflection and integration.

It does not constitute medical advice, prescribing, diagnosis or medical treatment.

Participants remain responsible for decisions regarding whether to use a substance, what substance to obtain and whether its use is medically appropriate for them. Participants should seek appropriate professional medical advice where relevant.

8.5 Ceremonies and retreats

Psilocybin ceremonies and retreats may have additional program-specific information and requirements relating to screening, preparation, participant responsibilities, safety, conduct, emergency procedures, integration, payment and cancellation.

Love in Process may refuse, postpone or discontinue participation where information changes, preparation or safety requirements are not met, or participation is considered unsafe or inappropriate.

8.6 Risks

Psychedelic experiences may involve, among other things, anxiety, fear, confusion, emotional distress, nausea, dizziness, changes in perception, difficult emotions, challenging memories or other psychological or physical reactions.

Some effects or emotional responses may continue after the immediate experience.

No particular therapeutic or personal outcome is guaranteed.

Participants should seek appropriate professional or emergency support if their needs extend beyond the scope of the service.

8.7 Voluntary participation

Participation in psychedelic-related services is voluntary.

Participants may communicate that they wish to pause or stop participation, subject to practical and safety requirements.

9. Retreats and Immersive Programs

9.1 Program information

Information about each retreat or immersive program, including dates, location, duration, activities, accommodation, meals, fees, payment conditions, preparation and inclusions, will be provided before booking.

Specific program terms form part of the agreement.

9.2 Application and acceptance

A retreat or immersive program may require an application, discovery call, intake or suitability assessment.

Expression of interest does not constitute acceptance.

Love in Process may decline or postpone participation where appropriate.

9.3 Participant responsibilities

Participants are responsible for providing accurate information, informing Love in Process of relevant changes, following preparation and safety instructions, treating others respectfully, respecting privacy and communicating relevant distress or safety concerns.

Failure to meet important safety or participation requirements may result in participation being paused or ended.

9.4 Group environment and confidentiality

Participants are expected to respect the privacy and confidentiality of others.

Personal information, photographs, recordings or other identifying material relating to other participants may not be shared without their permission.

Love in Process cannot guarantee the confidentiality of information shared between participants.

9.5 Safety and ending participation

Love in Process may pause, modify or end a participant’s involvement where reasonably necessary due to safety concerns, significant distress, changed suitability, failure to follow safety requirements, or unsafe or seriously disruptive behaviour.

Any financial consequences will depend on the applicable program terms and mandatory legal rights.

9.6 Accommodation, travel and belongings

Participants are responsible for their own travel unless travel is expressly included in the program.

Accommodation and meal arrangements will be described in the relevant program information.

Participants are responsible for their personal belongings, except where liability cannot legally be excluded.

9.7 Changes to programs

Love in Process will make reasonable efforts to deliver programs as described.

Changes may occasionally be necessary due to facilitator availability, venue circumstances, weather, safety, legal requirements or other circumstances.

Significant changes will be communicated as soon as reasonably possible and applicable legal rights will remain unaffected.

9.8 Cancellation or postponement by Love in Process

Love in Process may cancel or postpone a retreat or immersive program due to circumstances including insufficient participation, venue issues, facilitator illness or incapacity, safety concerns, legal requirements or force majeure.

Participants will be informed as soon as reasonably possible.

Refunds or other remedies will be handled according to the applicable program terms and mandatory legal rights.

9.9 Integration

Where integration sessions are included, their number, format and timing will be described in the relevant program information.

Integration sessions are not emergency, medical or psychiatric support.

Additional sessions may be booked separately where available.

10. Training and Educational Programs

10.1 Nature of the programs

Training and educational programs offered by Love in Process may include IFS-informed education, body-oriented approaches, relational work, personal and professional development, workshops and other educational subjects.

The content, duration, format and purpose of each program will be communicated before registration.

Unless expressly stated otherwise, these programs are educational and/or for personal or professional development. They do not constitute individual psychotherapy, medical treatment, diagnosis, clinical supervision or crisis support.

10.2 Independent educational programs and IFS Institute

Training programs offered by Love in Process, including programs relating to Internal Family Systems (IFS), are independent educational offerings by Love in Process.

Unless expressly stated otherwise in writing, they are not offered by, affiliated with, sponsored by, endorsed by or accredited by the IFS Institute or any other institutions.

Participation in an independent Love in Process training does not constitute completion of an official IFS Institute training or certification pathway.

Any certificate or confirmation of participation issued by Love in Process is only a record of participation or completion of the relevant Love in Process program. It does not provide an additional professional qualification, accreditation, certification, authorization or recognition from the IFS Institute or another external accrediting body.

Participants are responsible for understanding whether and how any training or certificate may be relevant to their own professional practice, employer, professional association or applicable regulatory requirements.

10.3 Registration and participation

Training programs may have limited places, application requirements or prerequisites.

Participants are expected to attend as agreed, participate respectfully and follow reasonable instructions relating to the program.

Specific participation requirements will be communicated before registration.

Missing part or all of a training does not automatically create an entitlement to a refund or repeat participation unless the specific program terms provide otherwise.

10.4 Materials and intellectual property

Training materials remain the property of Love in Process, Alejandra Rodriguez or the relevant rights holder.

Materials may be used for personal educational or professional development purposes, subject to the specific program terms.

Participants may not copy, reproduce, distribute, publish, sell, license, commercially exploit or provide the materials to third parties without permission.

Participation in a training does not grant ownership of the training materials or a right to teach or reproduce the training.

10.5 Recording and privacy

Participants may not record, photograph or otherwise reproduce training sessions or other participants without prior permission.

Where Love in Process records a program, participants will be informed about the purpose and intended use of the recording and applicable privacy arrangements.

Participants are expected to respect the privacy of other participants.

10.6 Content and individual responsibility

Educational content is provided for learning and development and does not constitute individual medical, psychological, legal or other professional advice.

Participants remain responsible for how they apply information from a training.

Where participants intend to use learning in professional practice, they remain responsible for having the necessary qualifications, training, supervision, insurance, legal authority and competence to do so.

No particular professional or personal outcome is guaranteed.

10.7 Changes to training programs

Love in Process may make reasonable changes to content, schedule, format, venue or facilitators where necessary, provided the overall nature and purpose of the program are not materially changed.

Significant changes will be communicated as soon as reasonably possible and applicable legal rights will remain unaffected.

11. Risks, Responsibility and Liability

11.1 Personal responsibility

Participants are responsible for providing accurate information, following reasonable instructions, asking questions where they are uncertain and making their own informed decisions about participation.

Participants should seek appropriate professional advice where needed.

11.2 Risks

Therapeutic, personal development, relational and psychedelic-related work may involve emotional, psychological, physical or interpersonal risks.

Participants may encounter difficult emotions, memories, sensations or experiences.

Psychedelic-related risks are described in Section 8 and any applicable program-specific information.

No particular outcome is guaranteed.

11.3 Scope of responsibility

Love in Process will provide services with reasonable care and in accordance with the applicable agreement.

Love in Process is not responsible for outcomes resulting from matters outside its reasonable control or from a participant’s own decisions, actions or omissions, except where liability cannot legally be excluded or limited.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

11.4 Participant information

Participants are responsible for providing accurate and relevant information.

If incomplete, inaccurate or misleading information materially affects safety or the ability to provide the service, Love in Process may postpone or end participation where reasonably necessary.

11.5 Personal belongings and third parties

Participants are responsible for their personal belongings.

Where third-party providers are involved, those providers may have their own terms and conditions.

Love in Process is not responsible for independent acts or omissions of third parties except where liability cannot legally be excluded or limited.

11.6 Mandatory legal rights

Nothing in these Terms affects statutory consumer protections or other rights that cannot legally be excluded or limited.

12. Intellectual Property

The content of the Love in Process website and services belongs to Love in Process, Alejandra Rodriguez or the relevant rights holder.

This may include text, photographs, graphics, logos, branding, videos, audio, guides, worksheets, exercises, presentations and training materials.

Content may generally be used for personal use and professional development, subject to the specific terms applicable to the relevant service.

Unless expressly permitted, participants may not copy, reproduce, publish, distribute, sell, license, commercially exploit or use Love in Process materials to create or deliver their own training, or represent Love in Process branding or materials as their own.

No intellectual property rights are transferred through participation in a service or program.

Where content relates to a third-party methodology, training organisation or rights holder, those rights remain with the relevant third party.

Participants may use general knowledge and skills gained through participation for their own learning and development, but may not reproduce protected materials or intellectual property without permission.

13. Website and Third-Party Content

13.1 Website information

Love in Process aims to keep website information accurate and current but information may change.

Specific service or program information provided during the booking process takes precedence over general website descriptions where applicable.

Love in Process does not guarantee that the website will always be available, uninterrupted or free from errors.

13.2 Third-party websites and services

Links to third-party websites or services may be provided for convenience or information.

Love in Process does not control third-party websites and is not responsible for their content, availability, security, privacy practices or terms.

Third-party terms and conditions may apply.

The inclusion of a third-party link does not necessarily constitute an endorsement or guarantee.

14. Force Majeure and Circumstances Beyond Reasonable Control

Love in Process will make reasonable efforts to provide agreed services.

Circumstances beyond reasonable control may include serious illness or incapacity, natural disasters, severe weather, fire, venue damage, utility or communication failures, transport disruption, government measures, changes in law or regulation, public health measures, venue cancellation or safety concerns, and other unforeseeable or unavoidable circumstances.

Where such circumstances materially affect a service or program, Love in Process may postpone, modify or cancel the service.

Participants will be informed as soon as reasonably possible.

Where appropriate, Love in Process will seek to offer a reasonable alternative.

Refunds and other remedies will be handled in accordance with the applicable agreement and mandatory legal rights.

15. Governing Law and Dispute Resolution

These Terms are governed by Dutch law, unless mandatory applicable law provides otherwise.

Love in Process encourages participants to contact Alejandra directly so that concerns can be discussed and, where possible, resolved informally.

Nothing in these Terms restricts any statutory right to mediation, alternative dispute resolution or legal proceedings.

Any dispute will be subject to the jurisdiction of the competent court in accordance with applicable Dutch and European law.

16. Complaints

Participants are encouraged to contact Love in Process as soon as possible if they have a complaint or concern regarding a service.

Complaints can be submitted using the contact details provided below.

Love in Process will acknowledge and respond to complaints within a reasonable period.

Nothing in this section limits any statutory rights.

18. Changes, Severability and Entire Agreement

18.1 Changes to these Terms

Love in Process may update these Terms where necessary due to changes in services, business practices, legal requirements or the website.

The latest version will be published with an updated date.

Changes will not retroactively alter agreements that have already been concluded unless required or permitted by law or agreed with the participant.

Material changes will be communicated where legally required.

18.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.

The invalid provision will be interpreted or replaced to the extent legally possible in a way that most closely reflects its intended purpose.

18.3 Entire agreement

These Terms, together with applicable service or program terms, booking information, written agreements, the Privacy Policy and any other documents expressly incorporated into the agreement, form the contractual framework between Love in Process and the participant.

Where specific written terms for a service or program conflict with these general Terms, the specific terms will prevail to the extent of the conflict, unless mandatory law provides otherwise.